There in started the saga with the LG Leon Phone Customer Service (or lack thereof).
The sales rep removed the battery, put it back, and voila, the screen came alive. It took less than 20 seconds. Eunice didn’t know to do that.
The manual gave no information on its features so it was back to LG LiveChat to learn how to choose multiple photos from the Gallery and upload them to DropBox all at once. Eunice was back. Mom did everything she suggested and the phone uploaded all 900+ photos to Dropbox which overloaded the allotment. One more thing the Eunice didn’t know how to do. Eunice kept sayng to press icons when there weren’t any, to expect screens to appear when they didn’t, press on choices that were not offered, etc. so you get the gist. She finally admitted she couldn’t help and said to call the c/s number.
This time it was a young man, It was about a 1/2 hour, he put mom on hold to find out an answer; and did no better than Eunice. Mom played with it and figured it out. The order of what was needed was not the what he said.
Customer service is only as good as the person who's talking to you.
The bottom line, LG has terrible customer service and would be better off with a kid as c/s.
She's back to taking pictures.